Who is responsible
Hillstone Shop is operated by HILLSTONE, LLC.
9421 S Orange Blossom Trail, Unit 22
Orlando, FL 32837
United States
Support email: support@hillstoneshop.com
Information we use
When you browse, the hosting service may process technical information such as your IP address, browser, requested page and access time. Cookies and browser storage support essential website features, including your cart, comparison choices and sign-in. If you contact us, create an account or place an order, we use the contact details, address, order information and correspondence you provide to assist you, process the order, arrange delivery and handle returns.
Payments
Payment details are handled securely by the payment provider selected at checkout. We receive payment status and transaction references needed to process your order. We do not store full card numbers or ask you to send full card details by email. Your payment provider processes payment information under its own privacy policy.
Service providers
We share information needed to operate the store with our hosting, payment, email and delivery providers. Delivery and return carriers receive information necessary to transport your order. We may also disclose information where required by law or to protect against fraud. We do not sell your personal information.
Browser storage and your choices
Essential cookies and browser storage keep the website functional and help protect your account. You can clear cookies and site storage through your browser, although doing so may remove your cart and comparison choices or sign you out. If you subscribe to marketing emails, you can unsubscribe using the instructions in those messages or contact us.
Retention and your choices
We retain order and support records for as long as needed to fulfil orders, handle returns and meet applicable accounting, legal and dispute obligations. You may request access, correction or deletion of your information by emailing support@hillstoneshop.com. Some records may need to be retained where legally required. Applicable privacy rights depend on where you live.
Security and updates
We use HTTPS and access controls to protect the information we handle. No transmission or storage method is completely secure. This policy may be updated as our services change; the latest version will be published here.
Contact Hillstone Shop
Email: support@hillstoneshop.com
Phone: +1 718 345-9049
For help with products, orders, shipping or returns, please email us. Email support hours are Monday–Friday, 8am–5pm Central Time.