Customer support
Email support@hillstoneshop.com or call +1 718 345-9049, Monday–Friday, 8am–5pm Central Time. For an existing order, include your order number and a brief description of the issue.
Use the contact form below to leave a message for our team, or email us directly.
Business and return address
Hillstone Shop is operated by HILLSTONE, LLC.
9421 S Orange Blossom Trail, Unit 22
Orlando, FL 32837
United States
Support email: support@hillstoneshop.com
For returns, contact us first to obtain a prepaid label or collection instructions. Do not send an item back without instructions. Orders dispatch from our Houston warehouse; the Orlando address above is our business contact and authorized return address.
Helpful information
Contact Hillstone Shop
Email: support@hillstoneshop.com
Phone: +1 718 345-9049
For help with products, orders, shipping or returns, please email us. Email support hours are Monday–Friday, 8am–5pm Central Time.