What does Hillstone Shop sell?
Wooden decorative bowls with botanical, geometric and contrasting wood inlay details. Explore the Home & Kitchen collection and review each product’s materials, dimensions and care information before ordering.
How long does delivery take?
Allow 1–2 business days for handling, then 5–8 business days in transit in the United States or 8–10 in Canada. Total estimated delivery is 6–10 business days for the US and 9–12 for Canada. See our shipping policy.
Can I return an item?
Request a return within 90 calendar days of delivery. Change-of-mind items must be not used, assembled or installed and complete. No restocking fee. Free return shipping, including freight, for eligible returns from the US and Canada. See the return conditions.
How can I place an order?
Add your chosen products to the cart, review your selection and continue to our secure checkout. You can order as a guest.
Are shipping and returns included?
Prices are in US dollars. Shipping and eligible 90-day returns are free for the US and Canada, with no import charges payable on delivery. Your final order total is shown before you confirm payment.
When will I receive my refund?
For eligible returns, refunds reach the original payment method within a maximum of 21 calendar days after we receive the goods. This includes inspection and payment-provider processing. See the refund policy.
Can I use a decorative bowl for food?
Check the individual product page and supplied care information. Do not assume food-contact suitability from a product photograph or its shape; contact us if the intended use is not specified.
What if my order arrives damaged?
Contact support with your order number and photographs where possible. Keep the packaging and do not use an item that appears damaged or unsafe. We will investigate and explain the available refund or replacement.
Contact Hillstone Shop
Email: support@hillstoneshop.com
Phone: +1 718 345-9049
For help with products, orders, shipping or returns, please email us. Email support hours are Monday–Friday, 8am–5pm Central Time.